Specifications include, but are not limited to: The State of New Hampshire, Division of Parks and Recreation (State or Agency) is issuing this Request for Proposal (RFP) to solicit proposals for a Contract with a firm who can provide Lockbox Remittance Processing (Lockbox) Services. The Division of Parks and Recreation is soliciting proposals from highly experienced firms to provide efficient and automated Lockbox Services to manage the Division’s Parking Enterprise Systems parking enforcement fines and late fee remittances. The purpose of this Contract is for the State to partner with one firm to assume the Lockbox processing, depositing, and exception research for the parking citation payments. The Lockbox Services vendor shall meet the following requirements: • Maximize efficiencies for check payment processing, capturing, and depositing all payment stubs and checks. • Provide a vendor hosted solution that will process timely deposits and provide same-day remittance documents and payment information to the State. • Provide a daily electronic file to upload into the enforcement software to post payments to the citations. • Provide to the State a secure Web Portal to access relational database(s) or other technical means to provide a robust and user-friendly reporting environment and access to images of the payment, remittance slips, and remittance envelopes received. • The Proposer shall collect and process all payments received through the lockbox service daily. • An electronic report and upload file of all transactions received shall be provided to the State daily in a format as outlined in Exhibit B. • All payments shall be transferred into the State Treasury account on a daily basis with a report being sent to the State indicating amount of transfer. • The proposer shall contact the State to obtain citation information for payments received with no stub or citation information to ensure timely
