Specifications include, but are not limited to: 1. Licensing and/or Subscription. Selected Offeror (“Contractor”) shall supply an integrated scheduling software solution that will facilitate municipal/county electrical load forecasting, prescheduling, real time transactions, and after-the-fact reconciliation. The solution to be provided should be a Software-as-a-Service (“SaaS”) product that is a cloud based and hosted software program, developed, owned, and operated by Contractor. Offerors are asked to describe in their RFP response all related licensing or subscription information and all applicable Terms and Conditions for online Services that County will be asked to agree to prior to being given access to or utilizing the Services. Offerors should also provide any additional governing documents referenced within those Terms and Conditions. 2. Software Functional Descriptions, Technical Specifications, and Warranty. a. Contractor’s software shall substantially conform to the functional descriptions and technical specifications proposed in Contractor’s RFP response and agreed to by County. Offerors are asked to describe in their RFP response whether their proposed software solution provides the requested features outlined in Exhibit “E,” provide information about any proposed additional, optional, or alternate functionality or features, and to briefly describe how those features are provided. Unless otherwise proposed in Offeror’s RFP response, and accepted by County, Functional Descriptions and Technical Specifications provided may be included in the Agreement with the Contractor. b. Contractor shall warrant that the software shall be without material defects for the term of an Agreement. If software does not perform as warranted, Contractor shall use reasonable efforts, consistent with industry standards to cure the material defects. Should Contractor be unable to cure the material defect, County may terminate the Agreement for convenience and Contractor shall issue a prorated refund to County of any pre-paid fees for Services after the termination date. Termination will not be the County’s only remedy for Contractor’s failure to comply with the terms, conditions, and obligations of an Agreement. Offerors are asked to describe in their RFP response their warranty for software performance. c. Contractor shall use commercially reasonable efforts to make sure the software is available with the uptime percentage proposed in Offeror’s RFP response. Offerors are asked to describe in their RFP response their guaranteed uptime for their software, describe any remedy or rebates should Contractor not meet the service commitment, and describe how such a remedy or rebate would be applied throughout the term of an agreement. d. Contractor’s software shall conform to the applicable requirements for on-premise, hybrid, or cloud/hosted solutions as defined in the Los Alamos County Technology Standards provided in Exhibit “F.” Offerors are asked to affirm in their RFP response, using Exhibit “F” that their proposed software solution is in conformance with the applicable requirements and to briefly describe how they meet the requirements, or describe alternate methods for how they meet applicable requirements.
