Specifications include, but are not limited to: The Department operates two (2) data centers and two (2) critical MDFs, located within six (6) miles of each other in Augusta, Maine. The awarded Bidder(s) must support, maintain, and execute the necessary repairs on the data centers and Main Distribution Frame (MDF)’s Uninterruptible Power Supply (UPS) equipment. The awarded Bidder(s) will be required to supply or purchase the needed parts to maintain and repair the equipment. The (2) data centers and MDFs require to be operational 24/7/365 including nights, weekends, and holidays. The Department anticipates (2) scheduled preventive maintenance visits per year/site (Data Centers and Main Distribution Frames) in addition to any repair visit required. Visits will consist of: 1. Minor and major UPS equipment preventative maintenance, including visual inspection and the measurement, checking, recording and adjustment of all necessary components. a. The awarded Bidder(s) must provide all tools necessary to perform the work described in this RFP. 2. Documentation of inspection on both minor and major UPS equipment, with recommendations for any corrective action deemed necessary. UPS’s include Emerson Liebert 610 and NX, as well as Schneider APC Galaxy VL and VS. Batteries are also included in the equipment to be serviced as part of the resulting contract, Appendix F (Current State of UPS) outlines the current state of UPS requiring maintenance and/or emergency services.
