Specifications include, but are not limited to: This is a Request for Information (RFI) issued by the Indiana Department of Administration (IDOA) on behalf of the Indiana Department of Child Services, Child Support Bureau (CSB) regarding the document scanning and financial instrument imaging and preparation for the Child Support Bureau’s Indiana State Central Collection Unit (INSCCU). Pick up mail (multiple pickups per day) from designated Indianapolis P.O. Boxes. . First pick up needs to be at 6am or earlier . Second pick up needs to be at 8am . Final pick up needs to be at 10am . Extracting documents and financial instruments from the envelopes. . Appropriately sorting all documents and financial instruments into categories. . Scanning all documents and financial instruments (including cash and backup documents) into electronic file formats that can be stored and transmitted electronically. . First electronic file needs to be transmitted to CSB by 7am . Subsequent electronic files to be transmitted throughout the morning with all scanning and transmitting to be completed by 11am the same day. . Enabling files to be placed directly into a document imaging and/or content management system. . Indexing all scanned documents and financial instruments in a format for retrieval. . Restrictively endorsing checks and prepare for deposit upon receipt or no later than at time of scanning. . Presenting the check deposits to the payee bank via Image Cash Letter (ICL) (presented in an industry standard format). If a check cannot be processed through ICL, it will require a manual deposit.
