Specifications include, but are not limited to: The STATE is purchasing standards and accreditation measures for its residential juvenile facility. This performance-based system must be grounded in a nationally recognized data-driven improvement model. All data collection methods must be inputted, accessed and tracked electronically via an online platform and hosted by the Contractor. The system must include, but is not limited to; surveys of youth, staff members and families multiple times per year on conditions, safety, services, staff-youth relationships, contact with family, contact wit lawyers and reentry preparedness. The data collection must continually measure the facilities’ safety, quality of life and services, and summarize information and data to staff that can promote best practices and guide staff towards improvements and meeting national standards. The awarding agency shall provide touch screen kiosks at the facility location sites that will meet national corrections facility safety, security, and confidentiality standards. The kiosk and online software, which shall be hosted by the Contractor, must provide a smooth and speedy user experience. The Contractor shall also provide ongoing technical support to the State and juvenile facility on the application of data results towards facility improvements. The Contractors standards and performance measures must directly connect into, and alignment with, the State’s current Performance-based Standards (PbS) system launched by the Department of Justice, Office of Juvenile Justice and Delinquency Prevention (OJJDP).