Specifications include, but are not limited to: Valley Regional Transit is a Regional Public Transportation Authority in southwest Idaho with a 29- member Board, made up of local and government representatives, in Ada and Canyon counties in southwestern Idaho. VRT was created as a single authority to be responsible for providing, aiding, and assisting public transportation within its two-county jurisdiction. VRT supports the fixed-route bus system, City Go, a transportation demand management association, a passenger information call center, and works with a variety of populations to provide specialized transportation to targeted populations. VRT may contract for services with public and private entities to carry out the purposes of Idaho Code § 40-2109(4). Valley Regional Transit has an in-house IT department and is looking for a contactor to help support IT maintenance, support for ongoing operations. The contractor will be expected to work with IT to facilitate a more secure operating environment, provide additional support for networking, server management as well as overflow for customer support and VoIP support as needed. Contractor will have existing policies and procedures to help identify current procedures and should provide update recommendations when deficiencies or issues are identified. This support typically takes the form of regular onsite visits, as well as additional on-call or prior scheduled work. Valley Regional Transit is looking for a contractor who can provide both advanced and knowledgeable technicians to existing staff for guidance and support as well as additional technicians when coordination among multiple sites is needed.
