Specifications include, but are not limited to: Pay Telephone Services are required at State-owned or managed locations including office buildings, leased facilities, parks, and park and ride locations as noted in Attachment B. The Vendor shall be responsible to provide reports on telephone location, equipment used and telephone line/circuit number used to provide services. Report shall be due within 14 days after installation, with updates provided whenever changes are made. The Vendor shall not be responsible to negotiate leases for the required space to mount telephones. Service requirements include all requirements noted in paragraph 3.1 Common Requirements and associated subparagraphs, in addition to the following paragraphs. Stations: Each telephone station shall be self-contained. Stations shall be designed for use in high traffic areas. Telephone stations shall include stain resistant casing, metal armored handset cord, moisture resistant keypad and concealed fittings to prevent tampering. Postings: Basic telephone operation instructions with call costs shall be posted within 12” of each phone. Posting shall at a minimum, be written in English, French and Spanish. Sample posting is provided in Attachment B. Inclusive shall be a toll free number for reporting repairs and failed services, specific to pay telephone service. Operator Interface: Service shall allow access to operator assistance and directory assistance. Non-Call Blocking: Service shall allow calling to any Local Exchange or area code. Calls shall not be restricted by LEC, CLEC, OCC or reseller of called location. 1.3.6 911 Access Telephones shall allow direct access to 911 emergency dialing without insertion of payment. No additional digits shall be required other than 911 to reach emergency services. Service shall also allow dialing of any additional 911 service without restriction. Telephone Support: The Vendor shall provide toll free dial up telephone number(s) for 24 hours per day, 365 days per year support of all services.
