Specifications include, but are not limited to: Boise State University (“University”) is soliciting proposals from qualified Offerors to assist with its Implementation of the Salesforce Student Success Hub (the “Hub”). The University is seeking a Salesforce certified consultant to deliver expert implementation services to integrate the Hub into its CRM system. Hub implementation is planned in a phased approach. The project will begin by utilizing delivered functionality in Salesforce Student Success Hub for general advising and appointment scheduling. The project aims to deliver the following key benefits: ● Multiple department collaborator ● Enhanced student experience and access to advising staff and resources ● Improved system of engagement, including standardized processes, for student advising and data driven support ● Increased efficiency and productivity with workflow and process automaton to increase me engaging students versus multitasking between different databases, spreadsheets, and systems ● Centralized coordination with flexibility and local autonomy
