Specifications include, but are not limited to: 3.1. Training for operating personnel on operation and control parameters. 3.2. Field service and consultation which will include monthly service visits. These shall include monthly computer-generated reports with test results, recommendedadjustments, and parameters to maintain. 3.3. Independent laboratory testing of samples shall be provided as needed. 3.4. A representative to be available twice a year for inspections of chillers and/or heat exchangers, condenser tube sheets, boilers & cooling tower systems. 3.5. Company and products should be ISO certified for service quality including service procedures, training, inventory management, shipping and receiving, quality assurance, including Laboratory procedures.