Specifications include, but are not limited to: Survey Development. The Contractor must: Coordinate with the designated Department representative to update the existing YES family survey, titled “Families’ Experience in the YES System.” The Department will provide the existing survey and designate a contact person for coordination of Contract activities. Updates to the survey may include, but not be limited to: Design and delivery of a postal mail family survey, and Changes to the survey content to assess additional domains of interest. Survey Implementation Annually, the Department will: Draw the initial sampling frame of persons to receive the survey from State databases according to parameters provided by the Contractor (e.g., sampling frame of families participating in Medicaid-funded mental health services); generate a random identification number for each potential participant in the sampling frame, remove protected health information (PHI) from the sampling frame, and deliver to the Contractor a de-identified sampling frame list that includes the random identification number and other data but no PHI, ensure that mailing addresses are complete for the population list; and, in consultation with the Contractor, select a random sample of households to be surveyed. Pay for costs associated with and complete translation and back-translation of the survey into languages other than English (e.g., Spanish). Pay for costs associated with and complete distribution of the family survey to potential participants, to include but not limited to, costs and operations of printing, mail merge, and mailing of pre-survey letters, survey invitations, follow-up notices, and Business Reply Envelopes for participants to return the survey. Coordinate with the Contractor during survey implementation to target follow-up contacts to families who have not yet responded (based on random identifiers), as needed. As an option, provide a workspace for Contractor's staff to process returned surveys and rejected/returned mail by documenting the random identification numbers associated with these surveys. Annually, the Contractor must: Identify a Principal Investigator (PI) to oversee the survey project. Recruit and supervise personnel (typically university students) to assist in the completion of processing surveys returned to the Department, entering de-identified survey data, and processing de-identified survey data under the supervision of the PI. Determine the sample size to be measured by the survey in order to have a substantive and representative response. No minimum number of responses are required; however, a return rate of greater than twenty percent (20%) was achieved in the previous “Families’ Experience in the YES System” survey. In partnership with the Department, use the established postal mail survey methodology for surveying families about their experiences of care within the YES system- to include an initial cover letter and follow-up reminders as well as timeframes for delivery. Consult with the Department on the implementation of the postal mail and or online survey. Receive surveys completed by family members and individuals assigned with random identification numbers, enter the data into secure databases, and analyze the data using appropriate statistical analyses, including but not limited to the following: Coordinate with the Department to process returned surveys and returned/rejected mail at Department's offices. Coordinate with the Department to transport de-identified surveys to the Contractor's offices for data entry. Enter data from the surveys into secure university managed databases and analyze the data to generate reports on families' experiences and outcomes of care. Report Development and Presentation. The Contractor must: Produce all reports required in Appendix B – Reports Submit draft reports to the Department for review. The Department will provide feedback to the Contractor no later than ten (10) business days after submission. Final Reports must be submitted thirty (30) calendar days after the Department’s feedback has been returned. The Contractor will have final discretion and authority with respect to the scientific contents of all final reports. Deliver in-person and or virtual presentations of the report's findings in up to twelve (12) meetings incorporating stakeholder groups agreed upon by the Department and PI. Submit all reports as electronic files. Final reports must be submitted in electronic format suitable for publication such as PDF. Update Gap Analysis. The Contractor must: Build upon the YES Gap Analysis that was completed in 2018. The purpose of this analysis is to support development of a sustainable workforce capable of delivering YES services to youth with SED. The analysis must: Update the analysis completed in 2018 with the current capacity of Idaho’s Medicaid providers who deliver mental health services and supports to Idaho youth. Assess the gaps between the workforce capacity and the capacity needed to deliver YES services and supports to youth with SED under the terms of the YES Settlement Agreement. Include population estimates by region and level of need based on the Child and Adolescent Needs and Strengths (CANS), the number of mental health professionals by licensure or specialty, and the number with specialized training in wraparound and other select evidence-based practices for youth as well as the number of youths who received evidenced based practices during treatment. Generate a five (5) year updated report to the YES gap analysis from 2018 to assess system capacity for children’s mental health services statewide. The Department will provide the 2018 gap analysis and five (5) years of data for the analysis. Submit the Gap Analysis as an electronic file. Final reports must be submitted in electronic format suitable for publication, such as a PDF. The previous GAP assessment is available at: https://yes.idaho.gov/wp-content/uploads/2022/03/YESCapacityandGapsAnalysisJuly2018.pdf
