Please note: This is a Sole Source Notification. Enterprise + Platform One (1) Customer Branded Staff Site and One (1) Customer Branded Community Site; Customer Success and Technical Project Management Implementation support, ongoing customer success management, and technical project management. Hands on implementation management, including project scoping, project plan development, meeting scheduling and facilitation Best practices and guidance around KPIs and outcomes Project plan management weekly PM calls, starting with Project Kickoff, continuing through Go-Live Readiness and Optimization Planning Hands on technical configuration support, including subdomains, system integrations design and troubleshooting System administrator training Assessment design Rollout schedule development Rollout support and execution (including workflow scoping, training and optimization for each location) Unlimited webinar training + train the trainer course CB0 engagement best practices
