Specifications include, but are not limited to: The goal of this contract is to ensure that the State of Delaware’s awarded vendors are properly managing their contracts and accounts and that the negotiated prices are the actual prices billed to buyers using the contract(s). Additionally, the State intends to recover funds from their vendors if billing errors are found to have occurred. The State of Delaware is seeking vendor(s) to conduct contract audits and work in cooperation with the State of Delaware and contract vendors to obtain refunds for overpayments, incorrect billing, and unapplied credits due for expenditures made by the State of Delaware for a specified contract during a negotiated period for review. It is understood that the services rendered will be paid on a contingent fee basis. Any information provided by or obtained from agencies of the State of Delaware shall be used solely for the purposes herein contained and the awarded vendor(s) shall not disclose such information to any other party, without the written permission of the Director, Government Support Services.; The awarded vendor(s) shall: a. Conduct a detailed review of vendor invoices, both electronic and hard copy. Invoices will be from a credit card database and direct billing.; b. Identify and document any refunds or credits due to the State from the awarded contract vendor.; c. Work in cooperation with the State to actively pursue refunds or credits from the vendor(s), based on the audit findings for the contract.; d. Participate in discussions with awarded vendor(s) of findings, as necessary.; e. Provide the State with a narrative report of findings and offer advisory process improvements that the State could implement.