Specifications include, but are not limited to: Segal is conducting a Request for Information (“RFI”) for Care Navigation Services on behalf of The University of Arkansas System (“UAS” or “the University”). The information gathered will inform the University’s future decision on whether to issue a formal RFP for care navigation services. This RFI should not be construed as a commitment by the University to issue a formal RFP in the future. No contract will be awarded directly from this RFI. As part of this RFI, UAS is specifically interested in learning about the following services: Digital platform coordinating all healthcare offerings with personalized messaging; Open enrollment support; Assistance with selecting providers and scheduling appointments; Treatment decision support for existing and new diagnoses; Chronic condition support; Assistance with employee claims and billing issues; Identifying and addressing gaps in care; Network referrals (including the UAS provider system); Cost transparency; Complex case management
