Specifications include, but are not limited to: 1. Provide and complete vehicle maintenance services, preventative vehicle maintenance services (for example, lube, oil and filter, etc.), and vehicle cleaning/washing services within twenty-four (24) hours (excluding weekends or holidays) from the time the Department’s Contract Monitor, Hub Manager, or Car Coordinator calls for service to the time of delivery of the serviced vehicle back to the Department. If the Contractor deems it necessary to have a longer service time due to unforeseen repairs or parts that need to be ordered, the Contractor must notify the Contract Monitor or Hub Manager immediately and a new timeline must be mutually agreed upon for the service to be completed. 2. Facilitate the pickup of vehicles and drop off to the same location: a. Vehicle compound at 1120 Ironwood Drive, Coeur d'Alene, Idaho. 3. Provide complete vehicle maintenance to vehicles located at 35 Wildcat Way, Kellogg, Idaho. The Department’s Hub Manager or Car Coordinator will transport vehicles to and from the Department's Kellogg facility to the Contractor for service. 4. Provide the facilities, tools, diagnostic scanning software, necessary products and individuals to provide professional services for each vehicle in the service area. 5. Not smoke in any Department fleet vehicle.