Specifications include, but are not limited to: 4.1.1 Contract Item #1: CICS Monitoring Tools: 4.1.1.1 The Vendor must provide a quantity of one (1) license for CICS monitoring tool and training. The monitoring tool must feature the following functionalities listed in Section 4.1.3.; 4.1.1.2 Training: 4.1.1.2.1 The Vendor must provide onsite or virtual training for three (3) users on the basic use and explanation on CICS monitors features and capabilities. These users include system programmers, database administrators, and application programmers.; 4.1.1.2.2 Training must be a minimum of three (3) days, MondayFriday, 8:00AM-4:00PM EST. Training shall be coordinated with the WVOT. ; 4.1.2 Contract Item #2: DB2 Monitoring Tools: 4.1.2.1 The Vendor must provide a quantity of one (1) license for DB2 monitoring tool and training. The monitoring tool must feature the following functionalities listed in Section 4.1.3.; 4.1.2.2 Training: 4.1.2.2.1 The Vendor must provide onsite or virtual training on the basic use and explanation on DB2 monitors features and capabilities for three (3) users. These users include system programmers, database administrators, and application programmers.; 4.1.2.2.2 Training must be a minimum of three (3) days, MondayFriday, Eastern standard time, 8am-4pm. Training shall be coordinated with the; 4.1.3 Monitoring Tool Features: 4.1.3.1 The Vendor must provide monitoring tools that are capable of the following: 4.1.3.1.1 The tools must have the ability to pass control between the two monitors.; 4.1.3.1.2 Must be compatible with CICS Transaction Server for z/OS V4.2 and CICS Transaction Server V5.4; 4.1.3.1.3 Must be compatible with DB2 V10 for z/OS.; 4.1.3.1.4 Must be compatible with z/OS Security Server (RACF) for z/OS v2.2 and above.; 4.1.3.1.5 The monitors must take advantage of a zIIP processor. ; 4.1.4 Contract Item #3: Maintenance and Support: 4.1.4.1 The Vendor must provide one (1) year of maintenance and support for the CICS monitoring tool.; 4.1.4.1.1 Maintenance includes accessibility for product upgrades, releases, and enhancements. This will include solutions to technical problems, access to a knowledge base, access to new features and upgrades, and the ability to download the latest updates and fixes/patches.; 4.1.4.1.2 Support includes technical product support in deployment, configuration, general questions and problem resolution via a vendor support portal, knowledgebase, case/problem submission, and downloadable software. The ability to log and check the status of active support cases is also included. Phone support during business hours.; 4.1.4.1.3 Vendor should include in its bid the cost of optional Annual renewals for years 2, 3, and 4. These optional Annual renewals will be initiated by the Agency, agreed to by the Vendor and processed as a Change Order authorized by the West Virginia Purchasing Division.
