Specifications include, but are not limited to: Section I- Scope for On-line Auction Services This service shall include the following: 1) The Contractor shall provide an internet accessible web service for customers to login to a specialized auction web site which allow for the ability to enter a bid for property and viewing images and descriptions. 2) This service must allow for a secure on-line payment method for the auctioned property. 3) Contractor must provide to the County customer service and support within 24 hours of notification of repair needs or service delivery problems. 4) The Contractor shall provide, at the County request, training classes for County staff on proper usage of the on-line auction process. 5) The Contractor must list a disclaimer and sale rules supplied by Hennepin County for each vehicle for each vehicle offered for sale. The County expects the Contractor to submit a draft document to be finalized by County. 6) The Contractor must maintain documentation on the vehicles sold and the amount it was sold for, for a period of 1 year on-line and 7 years on file. 7) Item to be auctioned include vehicles and other miscellaneous items. Section II- Scope for Off-site Auction Services Section II- Scope for Off-site Auction Services This service shall include the following: 1) The Contractor shall provide an internet accessible web service for customers to login to a specialized auction web site which allow for the ability to enter a bid for property and viewing images and descriptions. 2) The Contractor shall provide off-site auction service at an approved Contractor location. The Off- site auction service shall be combined with an on-line bidding component. 3) The Contractor will provide transport of vehicles/ equipment from Hennepin County Fleet Services, 1600 Prairie Drive, Medina, MN 55340 to Contractor’s auction site. 4) This service must allow for a secure online and in-person payment method for the auctioned property. 5) Contractor must provide to the County customer service and support, to resolve service delivery or system issues, within 24 hours of notification of repair needs or service delivery problems. 8) The Contractor shall provide, at the County request, training classes for County staff on proper usage of the on-line auction process. 6) The Contractor must list a disclaimer and sale rules supplied by the County for each vehicle offered for sale. The County expects the Contractor to submit a draft document to be finalized by County. 7) The Contractor must maintain documentation on the vehicles sold and the amount it was sold for, for a period of 1 year on-line and 7 years on file. 8) Items to be auctioned include vehicles and other miscellaneous items