Specifications include, but are not limited to: The selected firm shall furnish sufficient organization, personnel and management staff with the necessary skill and judgment to perform all the duties and responsibilities normally associated with the Inspection function (including scheduling, notification, inspections, coordination, re-inspection, and reporting). The selected firm must conduct inspections electronically and be able to interface with HAB/MRI computer software.; Scheduling of Inspections: The firm will be responsible for scheduling all inspections in accordance with industry best practices and the agreed Standard Operating Procedures, hereafter referred to as “SOP”. The firm will be responsible for the costs of scheduling the inspections (forms, telephone cost, stamps, etc.) and associated notifications.; Initial Inspections: 1. The Firm will make contact by telephone with landlords or their designee within 48 hours of receipt of a Request for Tenancy Approval (RFTA) from KCKHA HCV staff to schedule the initial inspection. If the Firm is unable to contact the landlord after two documented unsuccessful attempts by phone, the firm will contact KCKHA HCV staff.; 2. The Firm will complete the first attempt to complete each Initial Inspection within 5 business days of receipt of scheduling information from KCKHA HCV staff (excluding observed holidays).; 3. Initial Inspections and associated Re-inspections must be scheduled by speaking to the landlord or their designee. No inspection or re-inspection may be scheduled by leaving messages on voice mail. No inspections or re-inspections will be scheduled with the tenant.; 4. If the unit does not pass at the second scheduled attempt, the Firm will contact KCKHA HCV staff. The Firm will complete all initial Re-inspections within 3 business days of notification by email that the unit is ready for re-inspection. The Firm will be responsible to return a completed inspection form within 3 business days (excluding observed holidays) from completion of a "pass" inspection. This information will be attached chronologically by date.; Notifications (Pertains to all inspection types): All notifications, regardless of type, must contain at a minimum the following information: a) Date notification was printed; b) Name and complete mailing address of landlord/agent; c) Name and complete mailing address of client; d) Type of Inspection/Re-inspection; e) Date of Inspection/Re-inspection; Annual Inspections: 1. Mail all notices by US 1st class mail no less than 10 days prior to the scheduled inspection date.; 2. Complete all annual inspections no later than 320 days from the last passing inspection date, unless authorized by the KCKHA HCV staff.