Specifications include, but are not limited to: implement a management information system (MIS) to support the operations of the Office of Licensing and Accreditation (OLA). The OLA was established to consolidate, standardize, and improve provider licensing and accreditation functions and information systems across various DSS programs. The current information systems utilized by OLA staff are comprised of multiple applications running within mainframe and client-server-based platforms, multiple spreadsheets and databases, and unstructured documents. Some of these systems are maintained and supported by the State’s Bureau of Information and Telecommunications (BIT); others are maintained within OLA. Moreover, OLA staff need to access and/or exchange information with systems used by other programs within the department, including but not limited to the Family and Child Information System (FACIS) utilized by the department’s Child Protective Services (CPS) division and the information systems used by DSS Child Care Services personnel.
