Specifications include, but are not limited to: Security of all “Department of Public Safety” uniforms is the responsibility of the vendor and is a critical component of this contract. Vendor shall take precautions to ensure that uniforms do not become lost or misplaced. Vendor shall describe their security and accountability measures (i.e., locking doors, photographs of incoming/outgoing uniforms). The Vendor may also be issued an access card/key to the laundry room area. It is understood that the Vendor is responsible for the security of this card/key and may be responsible for any replacement cost if the card/key is lost.; Vendor shall perform all repairs and tailored alterations that are required to keep garments in first-class condition, excluding normal wear. Consequently, vendor shall provide clean, enclosed dressing areas for this service. Work includes, but is not limited to: • Replacing crushed or broken buttons with those of the same type, size and color;; • Repairing loose belt loop, loose button, loose emblems, loose stipes;; • Re-sewing hems, re-attaching seam, replacing broken zippers, etc.; • Doing alterations of letting out seams, taking in seams, hemming, etc., when accompanied by a corresponding work order.; • Care shall be given to perform cleaning, laundering or pressing so as not to damage or shrink fabrics, emblems, chevrons, stripes, buttons, metal, or plastic clips, etc., on the uniforms or clothing.; DRY CLEANING: The majority of clothing and uniforms will be dry cleaned. DuPont Valclean dry cleaning fluid and/or New Castle County approved equal shall be used. Vendor shall specify the brand of dry cleaning fluid they will use.; LAUNDERING: Emergency Medical Services uniform pants have the following washing instructions: “Wash in warm water by machine or hand. Do not bleach. Dry: Place on hanger and smooth by hand. If automatic dryer is used, remove article immediately. On completion of cycle, for best appearance, light press is recommended. This garment may be dry cleaned.”; EMS shirts (including golf shirts) are to be machine washed, tumble-dried and pressed. They are to be laundered per the specifications under the GENERAL WASHING instructions unless identified specifically otherwise or as biohazard in which case they are to be washed as specified under the BIOHAZARD INSTRUCTIONS; GENERAL WASHING: Upon request by New Castle County, uniform trousers, shirts, and other clothing articles as authorized by New Castle County may be washed in cold water to prevent shrinkage with a cleaning detergent capable of removing stains and odors, but safe for use with delicate fabrics. Special care shall be given to removing underarm stains and ring around the collar. It may be necessary to pretreat garments with a spot remover. Spot removers shall be surfactant-based and completely safe for all fabrics. Spot removers shall not contain chlorine or bleach. Vendor shall specify the brand of strain remover they will use.; PRESSING: All clothing must be pressed, and placed on a clothes hanger. Uniform shirts must have military creases – two in front, three in back. These are to be pressed in a manner so as not to damage the fabric, buttons, emblems, metal or plastic clips, etc. Special care shall be given to pressing all emblems, and they shall be pressed in a manner to avoid a wrinkled appearance.
