Specifications include, but are not limited to: - Must allow users to request ride via vendor App, multiple supported web browsers, and dispatcher ride placement ; - Must allow administrators to create, edit, and modify system users ; - Must authenticate users via University SAML2 authentication system (Shibboleth) ; - Must have frequent authentication of status as student ; - Must have ability to customize service (hours and area) ; - Must be able to schedule Geo-fenced hours of service ; - Must be able to schedule Geo-fenced hours of service with specified dates ; - Must have opt-in option for users to receive administrator generated auto and push notifications. (i.e. push notifications due to emergency or hours not in service notification) ; - Must display map with icon of vehicle due to arrive to user ; - App must have the feature for user to schedule, modify, and cancel request ; - App must have the feature to require user to accept ride after the user is provided ETA ; - App must have the ability for user to be automatically notified of safe-ride arrival ; - App must have the ability for requestor to indicate accommodations needed (i.e., wheelchair) ; - App must provide the ability to set up user groups to offer different service levels to certain classifications of riders (linked to time- and Geo-fencing-based restrictions). ; - Must have the ability to export and customize reports of usage (i.e., quantity of riders in one night); - Must be able to report activity by riders’ user ID (ePanther Account) ; - Must be able to report on individual drivers by assignment history ; - Must be able to report on assignment of rides to individual vehicle ; - Must be able to report average wait time(s), no shows, and cancellations ; - Must allow dispatchers to view all active rides and queues ; - Must allow dispatchers to edit vehicle assignments ; - Must allow dispatchers to assign priority level(s) to request(s) ; - Must allow for vehicle notification/alert sent from dispatcher ; - Must allow dispatcher to add, edit, or remove drivers from vehicles
