Specifications include, but are not limited to: operate the Medicare Information, Assistance and Awareness (MIAA) Program by developing a coordinated delivery system of the State Health Insurance Assistance Program (SHIP); The Senior Medicare Patrol (SMP) Program and the Medicare Improvements for Patients and Providers Act for Beneficiary Outreach and Assistance (MIPPA) Program. Integration of these Programs will ensure Medicare eligible individuals, their families and caregivers receive: •Un-biased one-to-one counseling, education and assistance that empowers them to make informed health insurance decisions, •Awareness of health care fraud, errors, and abuse. •One-on-one assistance to help them apply for benefit programs that help lower the cost of the Medicare premiums and deductibles.