Specifications include, but are not limited to: The ResNet Services must be offered to all students, staff members and guests who are assigned living arrangements in the resident halls by the University. This is also known as providing ResNet Services on a "per bed" basis. ResNet Services must at a minimum include: • Secured local data network services. • Ubiquitous Internet access through wired and wireless access (see Note 1). • Direct 24x7x365 Helpdesk Support (see below). • Direct 24x7x365 Network Operations Center (NOC). • Guaranteed standard upload/download data speed and optional higher data speeds for Internet access. • Vendor maintained Customer-specific website with full information on the ResNet Services, accessible to Customer's resident students, staff and guests. This website includes at least basic ResNet information, policies, procedures, status updates, methodologies for securing computer and subscription/enrollment functions. • Applications and tools provided by Vendor to subscribed/enrolled resident students • Wireless solution must support 802.11ax • Solution must support multiple devices per user including but not limited to computers, tablets, smart phones, printers, televisions, watches, and gaming consoles. • The solution must allow for extension of the wireless network SSIDs into common areas and outdoor recreation areas immediately adjacent to the residence halls • Solution must allow for wireless access in student rooms, common areas, and other rooms in the residence hall building.
