Specifications include, but are not limited to: A contract with a qualified Contractor to provide financial management, counsel, payroll administration, and other fiscally related services for the Department of Human Services (DHS) programs that provide a self-directed model. Self-directed personal assistance services are personal care and related services provided under the Arkansas Medicaid State Plan (IndependentChoices) and Arkansas’s section 1915(c) waiver (ARChoices). Collectively, these are Arkansas programs that permit a self-directed model and will be referred to as the “program.” A. Transition data and services from the current Contractor B. Provide an accessible web-based solution for reporting and program support activities between the Contractor and DPSQA that will support daily financial reporting, employer and employee enrollment options, and training for users. C. Coordinate and facilitate self-directed financial management and counseling services D. Recruit and train staff to provide enhanced customer support via telephone, virtual meetings, or in-person as needed. E. Participate in coordinating and maintaining a Self-Directed Advisory Panel F. Develop training materials and conduct training G. Provide mass email communications to various target populations upon request
