Specifications include, but are not limited to: Providing all necessary labor, parts, materials, supplies, supervision, and travel that will allow for the successful bidder to perform regular, scheduled preventative and predictive maintenance tasks, utilizing equipment history, operating hours, and OEM requirements and procedures on a day-to-day basis. Minimum guidelines are provided in this document. Preventative Maintenance shall be performed on a bi-annual (twice a year) basis. The “Preventative Maintenance required” section on the vendor proposal/price section is not all inclusive; vendor shall perform all preventative/maintenance services as standard preventative/maintenance services dictate.; The successful bidder will not subcontract liabilities for equipment failures. Comprehensive routine maintenance should protect against most mechanical failures. Any failures that are covered within the scope of this agreement must be repaired without any delays. The covered equipment shall be returned to operational duty as quickly as good repair maintenance dictates. If so directed, around the clock service must be provided to return a failed piece of equipment to operating condition if it is of a critical nature. The Facility contact will determine “Critical Nature” of equipment. It is crucial to discuss this information with the Facility contact, Food Service Director, or designee. The terms of this specification are for repair service of the listed equipment. Providing all necessary labor, materials, supplies, supervision, and travel. All repair visits will be properly and legibly documented to list all equipment serviced (to include serial number), deficiencies found, work performed, parts installed, number of technicians responding, travel time to the job site, and any other pertinent information. Documentation shall be provided to the Food Service or other designated Director. Compensation shall be limited to payment of the appropriate labor rate for time actually spent on the repairs and parts. Travel time/expenses are the responsibility of the successful bidder(s) and will not be reimbursed.; The parts stock for all equipment covered herein shall be based on the equipment manufacturer’s recommendations for: routine expendable parts, normal yearly replacement parts and multi-year replacement parts. The service contractor has the option of stocking locally or having access to immediate delivery parts for the purpose of providing unscheduled service parts on an emergency basis. In either case, the service contractor is expected to have emergency parts availability at no additional cost to the customer in a reasonable length of time (24 hours) to minimize equipment down time.; The vendor shall replace worn, failed or doubtful components and parts. Replacements shall be made with original manufacturer controls, or equivalent if original manufacturer parts are unavailable in order to maintain system integrity. Replacement parts in excess of $400.00 will not be included as part of the agreement. No billable parts will be replaced without authorization from the Facility Contact; Vendor shall not make replacements or repairs necessitated by reason of neglect or misuse of equipment by other than the contractor or by reason of any other cause beyond their control except ordinary wear and tear. In the event of suspected negligence, necessary repairs will be made on a time and material basis at prevailing labor rates. The Vendor and the Facility Contact will jointly determine negligence.; Should inspection(s) indicate that repairs are necessary that are outside the scope of this agreement, the service vendor shall provide the facility in writing with a composite price including labor, parts, material, and related expenses for these repairs. However, the facility may elect to procure prices from others if deemed necessary. Should alterations, additions, adjustments or repairs be made by others to any equipment covered by this service agreement, the vendor has the right to inspect such work as to having been performed in an acceptable manner to the vendor prior to continuing the service agreement coverage for that particular equipment. The vendor will notify facility in writing of such conditions, which must be corrected prior to the vendor’s acceptance.
