Specifications include, but are not limited to: Qualified firms that provide IT services as the primary focus of their business. The selected firm will provide ongoing IT support to the school. RISE Prep does not have a dedicated system administrator or technology specialist. The selected firm will provide procurement and ongoing technical support. • Provide per unit pricing on the following items: o Chromebooks per unit, including required licenses. Currently planning on purchasing 120 units. o MacBook Air and/or Pro, per unit, preferably on the state purchasing agreement and including 3 years of AppleCare. Currently planning on 14. However, this could increase. o Short-throw projectors with mounting hardware, preferably wireless • Provide pricing on the following services: o Chromebook Laptop maintenance and repair o User account set-up on MacBooks o Installation of short-throw projectors o Network troubleshooting and repair o On-call service o Remote network management o Support of networked printers o Technological support for state testing and state data reporting o Regular network backup o Lifecycle management of hardware units § Including expiration dates for Chromebooks § Including expected useful life for MacBooks § Including expected useful life for network hardware § Including expected useful life for projectors
