Specifications include, but are not limited to: 4.1.1 Vendor must provide the following services: 4.1.1.1 Must provide aggregate summary report of quarterly activity within 10 days of quarter end.; 4.1.1.2 Must provide aggregate summary report of annual activity within 30 days of year end.; 4.1.1.3 Must provide phone support to WVDE contract administrator(s) and designated district technology contacts.; 4.1.1.4 Must aid in problem resolution with regard to licensing issues with Microsoft.; 4.1.1.5 Must provide the updated Microsoft Academic Price List, annually to WVDE in Excel format.; 4.1.1.6 Must provide authorization of LPS status and have ability resell all items included on the Microsoft Academic Price List and Microsoft Unified Support.; 4.1.2 Microsoft EES: For cost comparisons in the evaluation of this RFQ, Vendor must provide cost with markup or markdown (plus or minus), including current amendments or discounts offered by Microsoft, for all SKUs included in Enrollment Number 48953544 from June 1, 2022 until May 31, 2023.; 4.1.3 Microsoft Imagine Academy Certifications (CertiPort): For cost comparisons in the evaluation of this RFQ, Vendor must provide cost with markup or markdown (plus or minus), including current amendments or discounts offered by Microsoft, for CertiPort Licenses included in Enrollment Number 48953544 from January 1, 2023 until December 31, 2023.; 4.1.4 Microsoft Unified Services: For cost comparisons in the evaluation of this RFQ, Vendor must provide cost with markup or markdown (plus or minus), including Flex Allowance or discounts offered by Microsoft Services from June 1, 2022 until May 31, 2023.; 4.1.5 Microsoft Academic Price List: Vendor must also provide cost with markup or markdown (plus or minus) on remaining items included on the Microsoft Academic Price List. NOTE: Items from the Academic Price List will be purchased on an “as needed basis”. No quantity is guaranteed. In the event there is a tie in the low-cost bid for Enrollment Number 48953544, the markup or markdown (plus or minus) for the Microsoft Academic Price List will serve as the tie breaker with the greatest discount being the winning bid.