Specifications include, but are not limited to: • Collection Agency shall do, provide, perform, and carry out off-site professional collection services of certain overdue accounts (First Referral Collection Services) based upon criteria established by the Division of Revenue. • Anticipated Volume of Accounts: The Division anticipates placing approximately 800 – 900 collection accounts with Collection Agency monthly. The estimated value of monthly collection accounts is anticipated to be around $900,000. The Division does not make any assurances about the number of, or value of, accounts it will place with the awarded vendor and account placement is at the sole discretion of the Division of Revenue. • Type of Accounts: Collection accounts may include tax liabilities arising from personal income tax, withholding tax, license and gross receipts tax, corporate income tax and other State of Delaware outstanding accounts receivables. Delinquent tax liabilities placed for collection are typically between 1 to 6 years delinquent. • Collection Agency shall have, or secure, all personnel required to perform the required collection services
