Specifications include, but are not limited to: • Provide researched based literacy support and training for teachers to enhance teaching and learning opportunities that support District curriculum and campus improvement plans. • Provide clearly articulated focus and research based instructional strategies aligned to the District’s curriculum documents and Texas Essential Knowledge and Skills (TEKS). • Provide direct and/or indirect special education instructional and related services according to a student’s Individualized Education Program (IEP) including, but not limited to: speech language therapy, vision and hearing services, physical therapy, adapted physical education, behavioral support, music therapy, counseling, orientation and mobility, in-home training. • Provide materials to engage students, specifically focusing on drop-out prevention, educational motivation and inspiration through literacy and role playing. • Provide differentiated instructional strategies to meet the needs of students in various grades and at different instructional levels. • Support the development of higher-level thinking skills. • Support the development and use of varied assessments. • Demonstrate writing opportunities for students and teachers. • Support the work of teacher groups in preparing documents, materials, and presentations. • Support development of materials for future professional learning opportunities. • Develop expertise related to sheltered instruction and cooperative learning opportunities. • Strong reputation for helping organizations build a stronger brand through customer experiences. • Gather customer service expectations/experiences from an organization's stakeholders. • Disaggregate data to inform the organization on the types of training needed. • Design customer service training aligned to the organization's culture, which allows the organization's culture to flourish. • Offer resources or tools to evaluate customer service post-training. • Provides customer service training to K-12 or public organizations preferred.