Specifications include, but are not limited to: Software Solution to provide the public access to a cloud-based software to manage the processing, payment and issuance of birth, death and marriage certificates. ; 1. The agreement will provide public access to a cloud-based software to manage the processing, payment and issuance of birth, death and marriage certificates via online. 2. A link will be available via our Town website. 3. Payments should be taken from users via credit card (online) and have functionality for users who would prefer to pay cash/check (in office only). 4. The vendor should deliver the Town of Hamden a monthly statement with the itemized transactions along with a check. 5. The vendor should include termination for cause, insurance, confidentiality, security, standard of care, indemnification and standard of care information in the proposal.