Specifications include, but are not limited to: The Borough requires upgrades and modifications to the existing Areawide VoIP-Phone System Upgrade. This is for Areawide installation of new servers, hardware, firmware, and software to proved phone administration for IP based communications system integrating voice, data, and application. The North Slope Borough (NSB) utilizes a Cisco Unified Communications phone system with major code release 11.5. This solution includes Cisco Unified Call Manager (CUCM), Cisco Unity Connection (CUC), Singlewire Paging Server, Cisco Unified Presence (CUPS), and Cisco Emergency Responder (CER) application components. The UC System includes a four-server "Cluster" with server components hosted in Utqiaġvik, phones registered in Utqiaġvik, and nine surrounding villages connected via Fiber and Satellite links. NSB would like assistance in Upgrading UC System key applications from 11.5 to Version 14 and a refresh of End-of-Life and deprecated critical components. UC Application upgrades and server hardware refresh will need to be performed with minimal downtime. NSB will work with the team to develop an Implementation Plan, outlining procedures executed as part of this project to refresh hardware (Including 4 servers hosting UC Apps) and Upgrade UC Applications. Installation of an additional host (1 Server hosting UC Apps in Anchorage), this server will expand our CUCM environment, hosting phones for Prudhoe bay. The vendor will be onsite in Utqiaġvik while installing new hardware and refreshing the applications/software. All current applications; CUCM, CUC, Singlewire paging server, CUPS, and CER will continue normal operations during and after the new hardware/software install. The vendor will install the new host in Anchorage after Utqiagivik’s installation is complete. Vendor will update current and new endpoints to newest firmware’s that is provided with CUCM 14.0.
