Specifications include, but are not limited to: Provide web-based platform accessible via computer, phone, ipad, etc. • Platform is ADA compatible • Provide operations team to develop, implement, and maintain mentor program • Recruit and train mentors and mentees • Effectively match mentors with mentees based on affinities to create substantive connections or to meet college requests (e.g. STEM students with STEM students) • Track data and provide analytics, as well as provide alerts when a mentee needs support • Create seamless, effective messaging with mentors and mentees via email, support website, and text messaging (SMS) • Fully run the program from website materials to recruiting peer mentors to peer mentor training and monitoring, peer mentor-peer matching, tracking of students, communication with peer mentors and peers, tracking issues and communicating with Dean’s office • Provide online mentor training to reach students anywhere anytime • Provide website materials and text for support, including access to other institutional peer programs for sharing of best practices.
