Specifications include, but are not limited to: Focus on recovery-oriented care and needs Significant role for Peer Recovery Support Specialists including engagement and follow-up Response without law enforcement unless safety concerns warrant involvement Trauma informed care Safety and security for individuals in crisis and responding staff Crisis response partnerships with law enforcement, emergency medical responders, community first responders and behavioral health providers Utilization of current technology as appropriate Mobile Crisis Intervention call center 24/7 call line primarily answered by Peers Immediate phone/telehealth access to professional clinical staff Capable of phone-based triage (e.g. divert to ER for significant medical issues) Caller ID
