Specifications include, but are not limited to: Medicaid Managed Information System and Supportive Services; "• Upon receiving a request for a report or other information from DHCFP, MFCU, or other requestor, evaluate whether Vendor can comply with the time requirement, and if not, request, within one business day, an extension with a specified date. • Produce and deliver a report within five business days of receipt of the request. • Produce and deliver a report requested for a future specified date, by the specified date, provided that the date is at least five business days after the receipt of the request. • Provide answers to DHCFP questions associated with information presented in reports, within three business days of receipt of the request. • Provide information requested by the SUR Unit or MFCU within five business days of receipt of the request. • Report any suspected or alleged fraud, waste, or abusive billing to the SUR Unit within one (1) business day. •The proposals must be fiduciarily responsible for the state and promote quality outcomes for Nevada’s recipients. • Maintain hours of operation for Utilization Management review services between 8:00 AM and 5:00 PM PT Monday through Friday, excluding scheduled State observed holidays. Provide toll-free phone and fax numbers to facilitate provider access to the review processes. • Generate and deliver monthly reports to DHCFP according to DHCFP-defined schedule and media type. • Provide a summary of service, provider and/or recipient issues on a quarterly basis or more frequently if requested by DHCFP. • Respond promptly to legislative and administrative requests for reports, as required by DHCFP"
