Specifications include, but are not limited to: x A flexible, full-service, monthly payment plan for the collection of tuition and fees. x An electronic bill presentment system that will allow students to view their semester invoices online and to initiate electronic payments. x The ability to accept one-time electronic payments from students at any time for any semester. Electronic payments are defined as payments made from a bank account via ACH or by credit card. x The ability for University departments to establish and maintain electronic payment portals for the direct payment collection of non-tuition receivables. x The option of implementing single sign-on access to the payment and billing portals via PeopleSoft. x A full service help desk to respond to student and parent inquiries. x A full service help desk to respond to administrator inquiries. x A web-based administrative portal for viewing transaction information, producing reports, and setting up user access. x Accurate daily deposit and remittance detail reporting. Remittance detail must support each deposit and contain appropriate A/R subsidiary detail such as name, URI ID, amount paid, semester paid, etc.) for each payment item in the deposit. Deposits must be timely and remittance reports must be People-Soft compatible. x Direct access to a relationship manager dedicated to the University and capable of effecting timely resolution for system/student issues. x Access to marketing materials and support.
