Specifications include, but are not limited to: 4.1 Goals 1. Demonstrate care and compassion of Title 47 clients by treating clients with dignity and respect. 2. Develop relationships and integrate with the shelter system in order to provide clients with all available options for assistance. 3. Participate in continuous improvement for all activities and services throughout the contract. 4. Increase visibility of services and community engagement to increase awareness and positive outcomes for clients and the community. 4.2 Activities and Outcomes • Provide safe and effective care to ASC/P clients according to policies and procedures throughout the response, transport, intake, monitoring, and discharge process. • Document any incidents of staff and client interactions that do not meet the level of care required in the policies and procedures, by using the incident reporting process. Report incidents to AHD Program Manager and take appropriate action for improvement. • Demonstrate the ability to provide trauma informed care and de-escalation skills throughout the process of caring for ASC/P clients by providing monthly training logs for all ASC/P employees. • Establish positive relationships with shelter system partners.
