Specifications include, but are not limited to: 2.2.Voice and Data Cabling 2.2.1.The Agency of Digital Services Telecom section coordinates telecommunications, networking installation and maintenance services for all State Agencies in the Legislative, Executive and Judicial branches including Boards and Commissions. In addition to daily operations, the Telecom section handles a variety of cabling projects with varying scopes of work for the user (Agencies) community. The cabling and installation and maintenance contracts that will be entered into are intended to meet the needs of the State. 2.2.2.Work must be conducted by experienced voice, data and video cable installers or journeyman electricians who are qualified to do such work and normally engaged in this type of work and of sufficient number to perform the required services efficiently and in a manner satisfactory to the Contract Coordinator. A list of typical equipment and sample configurations are included in this RFP to provide a methodology for the vendor to outline the cost of services and equipment. 2.3.Building Security Systems The Department of Buildings and General Services (BGS), Safety and Security Division, coordinates the installation and maintenance of CCTV, card access systems and intrusion detection systems for all BGS owned, leased and other State buildings throughout the State. 2.3.1.ON SITE RESPONSE TIMES FOR REPAIR SERVICES: Contractor must respond to a major system failure (defined as total system or twenty-one (21) percent or more of the security system is out of service affecting end user operations) within 4 hours. Major repairs must be completed by the close of business on the first business day following the trouble report to the Contractor. 2.3.1.1. Contractor must respond to a minor system failure (defined as one device or up to 20 percent of the security system is out of service affecting end user operations) within 24 hours. Minor repairs must be completed by the close of business on the second business day following the trouble report to the Contractor. 2.3.1.2. Failure to meet the above standards without good cause may result in the revocation of contract.