Specifications include, but are not limited to: 2.1Hours of Service: Contractor must provide towing services 24 hours per day, seven (7) days per week, (regardless of any federal or state holidays).2.2Towing Instructions: Contractor shall tow vehicles to their destination only under the direction of authorized Missoula PD personnel. Authorized Missoula PD personnel may direct Contractor to tow the vehicle to any of the following destinations:City of Missoula lot;Contractor Storage facility;Other location as specified by authorized Missoula PD personnel.2.3Contractor shall arrive with towing vehicle(s) at the requested service site(s) designated by authorized Missoula PD personnel within twenty (20) minutes after the call has been placed. 2.4If, in isolated instances, the Contractor does not expect to respond to the call within the twenty (20) minutes, he/she shall immediately advise the Missoula PD’s dispatcher of an estimated time of arrival.2.5Should contractor fail to report to the designated site(s) within twenty (20) minutes, the Missoula PD maycontact anothertowing company to handle the towing services. The original call will be cancelled with the Contractor; Contractor shall not be compensated for a Cancellation Call Charge.
