Specifications include, but are not limited to: Secure, cloud-hosted/SaaS administrative software that features scheduling, dispatching, and client database modules that can be accessed through a web browser from any internet-enabled device. Software should be intuitive, easy-to-use, feature a clean user interface, and reduce the need for manual data entry and duplication of data. • A self-service customer web portal that allows clients and caregivers to apply for paratransit eligibility, book and manage reservations, and update personal information. • Mobile Data Terminals (MDTs) and associated mounting hardware, cables, and communication components for MUTD’s entire demand response fleet. • Mobile app for iOS and Android devices that features real-time passenger information and trip reservation capabilities.
