Specifications include, but are not limited to: The Board seeks to replace its current HELMS loan management system with a more efficient, secure, and technologically advanced student loan management solution. The solution shall have all functionality required for the continued administration of an alternative student loan portfolio including loan origination, loan account servicing, payment processing, accounting, reporting, document generation/management, debtor identification and location, collections, litigation tracking and post default collections, and customer portal. Attachment E contains a list of all requested features that will allow the THECB to administer the loan program effectively and securely. This attachment is being provided to prospective respondents so that respondents may more clearly understand the objective THECB is striving to meet with this RFO. It is not expected that any one firm will be able to provide every feature listed on Attachment E. Respondents’ proposed solutions may offer alternative features that allow the THECB to achieve the same objective.
