Specifications include, but are not limited to: General Elements for all Services Included in this Request for Proposal A. Vendor will use methods and practices that are in accordance with professional standards in the rehabilitation industry and the Commission on Accreditation of Rehabilitation Facilities. B. Vendor will collect program performance data, including outcome measures, and will conduct consumer satisfaction surveys. Vendor will share program data and consumer satisfaction information with DVI as requested. C. Vendor will use qualified personnel who meet appropriate certification and professional standards to provide services. D. Vendor will have the capacity to provide services in multiple languages and accessible formats. E. Vendor will provide written feedback to DVI on the job seeker’s progress at least monthly and consult with VR Counselor to discuss any substantive issues that arise at any time during service provision. F. DVI documentation standards and forms will be utilized and adhered to for all services provided unless otherwise noted.
