Specifications include, but are not limited to: Vendor is responsible to respond to service calls to repair (and or replace if authorized by the agency) all HVAC system equipment at the Shepard Building/URI CEPS Providence Campus (whether listed in these specifications or not). Vendor must have service personnel who are available on call 24 hours a day/7 days’ a week who are qualified to work on the equipment described in these specs.Vendors bidding on this service contract are responsible to ascertain the accuracy of these specifications for bidding purposes.The final cost to the University of RI Providence Campus for products or services that may be provided by the sub-contractors is not to exceed a 20% markup in price.No travel or mileage charges allowed, only to be charged for on-site time, etc. This pertains to normal working hours, after hours and emergency hours, etc.