Specifications include, but are not limited to: Qualified firms to provide underground and above-ground Utility Maintenance, Repair and Emergency Response Services (excluding electrical). Utility systems covered under this service contract will include steam, potable and non-potable water, natural gas, sewer and storm water infrastructure. Most emergency requests from the University are due to a compromised utility main or service line that directly affects its customers. As such, vendors must demonstrate they have the capacity to respond to a service call within (1) hour of the request for emergency service, 24 hours a day, 365 days a year. This requirement includes ensuring the availability of and providing the equipment necessary for responding to the emergency.
