Specifications include, but are not limited to: •Subrecipient Duties and CriteriaPlease refer to the section “Navigator Organization Duties and Citeria”•Review of Outreach/Marketing MaterialsSubrecipient shall comply with the State’s Department of Vermont Health Access (DVHA) co-branding policy. Subrecipient shall provide VHC with at least one (1) copy, unless otherwise specified, of any information Subrecipient intends to mail, publish or distribute to their clientele and/or the general public regarding Navigator services/VHC, including, but not limited to, newsletters, print advertisements, health education materials, and special announcements. Subrecipient will provide copies of these documents to a designated VHC Outreach and Education representative for review and approval. VHC will provide feedback/approval within 5 business days of receipt. Expedited review may be provided upon request.Unless approved by the Assister Program, any Subrecipient web pages that discuss a) health care reform or b) enrolling in coverage shall feature text describing VHC, along with VHC’s web button with a link to VHC’s website. Any press releases and print materials that discuss a) health care reform or b) enrolling in coverage should feature a standard paragraph about VHC, a link to VHC’s website, and VHC’s call center telephone number. •Management of NavigatorsThe Subrecipient’s care integration coordinator (or in-person Assister supervisor) shall provide management and oversight directly to the Navigators. The coordinator plays an active role in building and sustaining partnerships with community organizations. The Subrecipient uses an asset-based model of care to link clients to economic, social, health, mental health, and community supports via State agencies and community-based organizations. This model consists of building and sustaining relationships with clients to assist them in improving their quality of life and health. •The State’s Training Process and Requirements The State shall provide training and certification to Navigators. Subrecipient shall be responsible for ensuring that Navigators complete the Navigator training program and pass a certification exam. Subrecipient acknowledges and agrees that training for new Navigators will be provided through a combination of in person, remote/videoconferencing, and on-line training. Certification for each Navigator candidate shall consist of:1. Completing the full Navigator training program (approximately 3 hours). The training program specifications will be formally released by the State to the Subrecipient once the State Fiscal Year 2021 training program is finalized. 2. Passing a written exam3. Returning any compliance documents required by VHC4. Signing the VHC Assister Code of ConductSubrecipient warrants that existing Navigators will be required to complete additional training to maintain their certification for the 2021-2022 Grant year. Continuing education for existing Navigators will be conducted by the State throughout the year and may include a combination of in-person, remote/videoconferencing, and on-line courses. Subrecipient agrees to put in place such measures as are necessary to ensure, that Navigators shall maintain knowledge of and training in all current and newly issued regulations related to VHC and GMC throughout the term of this Grant Agreement.
