Specifications include, but are not limited to: -Claims Adjudication-Member Enrollment and Eligibility Maintenance-Integration of PBM services with the State's other Bidders/programs (e.g., medical, wellness)-Patient and Provider Education-Systematic Prospective, Concurrent and Retroactive Drug Utilization Review-Network Pharmacy Contracting and Management-Mail Service Pharmacy (Mandatory Mail after 3 refills, with opt-out)-Exclusive Specialty Pharmacy Program -Clinical and Cost Management Programs (including, but not limited to Generic Step Therapy, Drug Quantity Limits, and Mandatory Generic Substitution with DAW2)-Formulary Management and Rebate Sharing-Rebate Administration, Reporting, and Payments-Data Sharing* and Reporting (standard and ad-hoc reporting)-Distribution of ID Cards-Access to Pharmacy Directories-Member Services help desk/call center (including website, portal, and mobile app)-Online systems for the State, and its designee(s)-Client Services help desk/call center for Commercial and EGWP plans (including website/portal)-EGWP Administration / Subsidy Support Services-Ad-Hoc Reporting