Specifications include, but are not limited to: • Significant automation of processes; • Customization, including ability to produce documents with RIHousing branding and wordmarks, programming to reflect regulatory changes, and custom report design; • Ease of use/portal accessibility for program applicants; • Ability to translate language on the portal into multiple languages ibut not limited to, Spanish and Portuguese; • Back-end management of the application and intake process, including applicant communication functionality and application tracking features; • Secure upload and storage of documents, information, and data; • Back-end management of application review and approval processes, including the ability to generate notes and send internal communications; • Access to the system by external partners with tiered levels of authority for viewing and editing; • Automated generation of documentation for applicants; • Electronic signature and transmittal of correspondence and documents; • Seamless integration with RIHousing’s finance/accounting systems (Mitas), including financial management, reporting and payment processing systems; • Data exports in Mismo 3.4 and/or FNMA DU 3.2 • Robust reporting and audit functionality, consistent with standard guidelines for federalhomeowner assistance reporting
