Specifications include, but are not limited to: The selected Applicant must provide scheduled and emergency courier services to and/or from authorized submitters in the New England region and the New Hampshire PHL to ensure safe and prompt delivery of laboratory supplies, clinical specimens and/or environmental samples. The selected Applicant must: Provide toll-free telephone or cell contact telephone numbers, ensuring emergent communication and dispatch services are available 24 hours a day, 7 days a week. Provide same-day delivery of specimens, samples, and laboratory supplies, maintained at the specified temperature for the entire transportation process, from submitters to the PHL or its designees, located at 29 Hazen Drive, Concord, NH on emergent basis, 24 hours a day, 7 days a week, as requested by authorized PHL staff. Provide same-day delivery of specimens, samples, and laboratory supplies from the PHL to submitters, on an emergent basis, 24 hours a day, 7 days a week, as requested by authorized PHL staff. Provide weekly pick-up and delivery of dry ice from vendors specified by the PHL, as requested. Provide a method of communication, either by radio or cell phone, with drivers of courier vehicles at all times while transporting PHL specimens and samples. The selected Applicant must ensure environmental conditions are maintained for supplies, samples and specimens for the duration of all transports. The selected Applicant must: Ensure frozen, refrigerated or room temperature supplies, samples and specimens are maintained at the specified temperature for the entire transportation process and have the ability to document these conditions of transport. Ensure the placement of samples and specimens at the PHL after hours are placed or stored at the proper temperature. Ensure supplies, samples and specimens are not subjected to extreme temperatures. Ensure supplies, samples and specimens are not placed in a trunk or on a dashboard. Maintain confidentiality and integrity of supply, sample and specimen information. The selected Applicant must: Segregate supplies, samples and specimens being delivered to or from the PHL, from other materials being transported by the courier. Require that each courier vehicle transporting PHL specimens contain a biological spill kit with instructions for use. Require that each courier vehicle transporting PHL specimens contain sufficient personal protective equipment (PPE) for the driver. Provide a tracking system for materials being transported.
