Specifications include, but are not limited to: K. When picking up or delivering item(s), Contractor shall secure the signature from the CHP Project Representative or designee. Under no circumstances shall non-CHP employees be allowed to sign for pickup and/or deliveries. The CHP shall not be responsible for lost or damaged items signed for by unauthorized personnel. L. Contractor shall credit CHP for any clean items returned. No guarantee can be made for a minimum amount to be cleaned each time. M. Should the Contractor fail to provide any of the specified services in the prescribed manner, the State may call the Contractor to provide services within four (4) hours, unless otherwise specified, at no additional cost to the State. N. Contractor shall not charge CHP for repair to uniforms with holes, rips, missing buttons, defective zipper and missing or ripped emblem label or name tags. Contractor shall ensure that these repairs are completed as soon as possible and are not visible upon completion. O. Contractor and CHP Project Representative shall take a physical inventory quarterly. A written copy of this inventory shall be provided to the CHP Project Representative for review and approval at the time of each quarterly inventory. P. The CHP shall not be financially responsible for the replacement of worn out items through regular wear and tear. All items deemed unserviceable through normal wear shall be replaced by the Contractor at no additional charge to CHP.
