Specifications include, but are not limited to: Following the Protocol, Contact Tracers will be responsible for reaching out to people who have been exposed to COVID-19 (“Contacts”) to provide education and guidance, obtain any symptom history and other relevant health information, provide instructions for self-quarantine, and make appropriate referrals to testing and other essential support services. Following the Protocol, Contact Tracers will be responsible for reaching out to people who have tested positive to COVID-19 (“Cases”) to help them recall everyone with whom they have had close contact during the timeframe while they may have been infectious. to provide education and guidance, obtain any symptom history and other relevant health information, provide instructions for self-quarantine, and make appropriate referrals to testing and other essential support services. Contact Tracers are required to follow all designated scripts and comply with policies and procedures provided by the State regarding confidentiality and data security for the handling of sensitive client information and protected health information.
