Specifications include, but are not limited to: 2.4.1.The selected Vendor must providestatewidecommunication access services to individuals who are deaf, have hearing loss, are blind, have low vision, or have speech impairments.Services must be available twenty-four (24) hours a day, seven (7) days per week. Services must include:2.4.1.1.American Sign Language (ASL) Interpreters;2.4.1.2.Certified Deaf Interpreters (CDI);2.4.1.3.Oral Interpreters;2.4.1.4.Deaf-Blind Tactile Interpreters; 2.4.1.5.Cued Speech Interpreters; and2.4.1.6.Communication Access Real-Time (CART) Services.2.4.2.The selected Vendor must ensure services areavailable in multiple settings,which include but are not limited to:2.4.2.1.District offices, satellite offices, institutions and various centralized locations throughout the State;2.4.2.2.In the field, such as in clients’ homes; and2.4.2.3.Public meeting venues.2.4.3.The selected Vendor must have a pool of qualified staff who are licensed by the NH Interpreter Licensure Board and approved under the NH Department of Education (DOE), under RSA 326-I, who:2.4.3.1.Demonstrate linguistic competency and proficiency in both English and another language/modality, along with sensitivity to the culture of individuals needing communication assistance, and the demonstrated ability to accurately relay information in both languages or modalities fluently.2.4.3.2.Understand interpreter ethics and client confidentiality needs and abide by the professional code of conduct.2.4.3.3.Have passed a NH criminal background check, and, when applicable, the State Adult Protective Services Registry (see RSA 161-F:49 Registry, VII), and the Central Registry regarding child abuse and neglect(Vendor bears these costs; they can be built into proposed budget).
