Specifications include, but are not limited to: General Consulting and IT services: • Server, workstation, printer, network device consultation, configuration, and installation, software updates, network troubleshooting. • On-site repairs and installation of printers, computers and peripherals as necessary. • Guidance and annual budgetary planning specific to general IT infrastructure. Server & Network Management: • Updates (security, patches, etc.) to be installed monthly and in any case no more than 45 days after release from the manufacturer. • Review all ancillary programs, including but not limited to firewall, back-up/disaster recovery, antivirus programs, etc. for updates and confirm system maintenance checks are being performed. • Anti-virus updates installed within 48 hours of release by the vendor
